Quality Assurance
Quality assurance systems can help organisations assess and demonstrate whether they are providing effective services and activities that are well planned and effectively managed.
Working Together Project provides training on quality assurance related issues. They also have a series of links and resources on their website that will help you achieve PQASSO level 1. Go to www.workingtogetherproject.org.uk.
BHCI Performance Development Service can provide one to one development support, including support to help you achieve the PQASSO standards. Go to www.bhci.org.
Published by Community and Voluntary Sector ForumThe Charities Evaluation Service
The Charities Evaluation Service helps strengthen the voluntary sector through helping members of voluntary and community organisations develop their own approaches to enhancing the quality of their services; establishing self-evaluation and quality systems, and improving the management of their organisations.
Quality is essentially about learning what you are doing well and doing it better. It also means finding out what you may need to change to make sure you meet the needs of your service users.
Published by Working Together Project
